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Changed Lives

"Using our compensation money, we bought an apartment and we are very happy that we live in an apartment now. I am also very happy that I have engaged in the Livelihood Support Program and attended the accountant's training. As a result of this project, our life has dramatically. Thank you for helping to improve our livelihood." D. Enkh-Amgalan, Complainant

D. Enkh-Amgalan

D. Enkh-Amgalan was affected by the Ulaanbaatar Urban Services and Ger Areas Development Investment Program. She bought an apartment with her compensation money and also completed accountant's training under ADB's Livelihood Support technical assistance program.

"Engaging in the Livelihood Restoration Program, the quality, quantity of my products and productivity of my sewing labour has improved. I am very satisfied with the SSTA activities. As a result, I feel psychologically relaxed and my income has increased. I have my own land, and I am happy for that. My complaint is resolved." T. Sarantuya, Complainant

Sarantuya

T. Sarantuya was affected by the Ulaanbaatar Urban Services and Ger Areas Development Investment Program and engaged actively in the complaint resolution. After receiving compensation, she bought land and resettled. She also acquired a new sewing machine with support from ADB's Livelihood Support Program, improving her sewing business.

"We, as citizens got united, addressed to the non-govemmental organization and to OSPF, the ADB's complaint resolution mechanism. As a result, our complaints have been resolved. Thanks to the Livelihood Support Program, I attended the skills training, which was very helpful for my livelihood. I feel so proud and thankful. I wish, in the future all projects implemented in Mongolia, to have the similar complaint resolution mechanism with the same principles. One of the results of any urban development project is to avoid negatively affecting the persons." Enkhtuya Ganbat, Complainant

Enkhtuya Ganbat

Enkhtuya Ganbat was affected by the Ulaanbaatar Urban Services and Ger Areas Development Investment Program and was actively involved in the complaint resolution process. She used her compensation to buy a 2-room apartment. Enkhtuya Ganbat also completed specialist occupational health and safety training, funded by ADB's technical assistance program. She no longer needs to burn coal or transport water from kiosks.

"There were 3 households living at the address BBU-10-14. Thanks to Livelihood Support Program, all 3 households are living now happy life separately. We are all employed and we enjoy our improved life. Thank you all of you. This is a result of lodging a complaint. We areglad that our complaint was resolved." Ts. Baasansuren, Complainant

3 Complainants

Ts. Enkhzaya and her brothers were affected by the Ulaanbaatar Urban Services and Ger Areas Development Investment Program. After receiving compensation, Ts. Enkhzaya bought an apartment and Ts. Enkhbayar bought a house and land. Ts. Baasansuren received a land grant, along with auto mechanic's tools and equipment after he participated in ADB's Livelihood Support Program. The tools and equipment helped him with his auto repair and maintenance service delivery.

"I never believed I could get a good job with better working conditions as I didn’t finish my primary school and have no network to find a job. Thanks to the VPSP, I am able to support my family and earn a reliable income." Project-affected person
Greater Mekong Sub-Region Rehabilitation of the Railway in Cambodia Project

Young Lady

This young woman undertook livelihood training in ADB’s vocational placement strategy program (VPSP) after being affected by the Greater Mekong Sub-Region Rehabilitation of the Railway in Cambodia Project.

She found it hard to find work because she had dropped out of primary school in grade 6. However, after participating in the VPSP, she found a job with a local company and started contributing to her family's expenses and loan repayments. She expressed gratitude to the VPSP for giving her the ability to find employment.

"I would like to say thank you in advance to VPS [program] that provided the opportunity to me and other affected people to have a proper job." Torn Chanteth
Project-affected person: Greater Mekong Sub-Region Rehabilitation of the Railway in Cambodia Project

Young Lady

T. Chanteth undertook livelihood training in ADB’s income restoration project after being affected by the Greater Mekong Sub-Region Rehabilitation of the Railway in Cambodia Project. He found a stable job as a receptionist at a local hotel. Having regular income meant that T. Chanteth had the money for daily expenses and small debt repayments.