Office of the Ombudsperson Annual Report 2021

Institutional Document | September 2022
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The Office of the Ombudsperson (OOMP) provides conflict resolution services to all members of the ADB community to discuss and resolve work-related concerns and issues. This annual report provides data and case studies on issues and concerns raised in 2021.

Since the OOMP's review of its database and case management methodology, the office improved how it gathers, interprets, and evaluates data and other findings to reflect the scope of its activities more comprehensively. This has been further refined in 2021.

Contents

  • Background
  • Data Speak: An Analysis of Cases in 2021
  • Case Studies
  • Notes to Management
  • Other Activities
  • What's Next

Additional Details

Type
Series
Subjects
  • ADB administration and governance
Pages
  • 62
Dimensions
  • 9 x 6
SKU
  • ARM220408-2

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