ADB is committed to achieving a prosperous, inclusive, resilient, and sustainable Asia and the Pacific, while sustaining its efforts to eradicate extreme poverty.
Established in 1966, it is owned by 68 members—49 from the region.
ORGANIZATION
ACCOUNTABILITY
ADB supports projects in developing member countries that create economic and development impact, delivered through both public and private sector operations, advisory services, and knowledge support.
Publications and Documents
Explore our data-rich research, policy analysis, toolkits, guidelines, and other resources on economics and key development topics. Our operational documents are also available in this section.
Office of the Special Project Facilitator’s Lessons Learned
The Office of the Special Project Facilitator (OSPF) is responsible for the problem-solving function of the Accountability Mechanism of ADB. It aims to actively respond to the concerns of people affected by ADB-assisted projects through fair, transparent, and consensus-based problem-solving. The series aims to support ADB operations departments, government and private sector partners, and other stakeholders by documenting grievance redress management experiences and identifying important lessons and good practices on problem-solving that are useful for future projects.
Office of the Special Project Facilitator’s Lessons Learned: Sri Lanka Clean Energy and Network Efficiency Investment Project
This publication discusses issues and resolutions on the clean energy and network efficiency investment project in Sri Lanka as one of the Office of the Special Project Facilitator's Lessons Learned series of case studies on complaint management.
Office of the Special Project Facilitator’s Lessons Learned: Sri Lanka Integrated Road Investment Program
This publication discusses issues and resolutions relating to an integrated road investment project in Sri Lanka as one of the Office of the Special Project Facilitator’s (OSPF) Lessons Learned series of case studies on ADB’s complaint management experience.
Office of the Special Project Facilitator’s Lessons Learned: Ulaanbaatar Urban Services and Ger Areas Development Investment Program, Tranche 1
This publication focuses on an investment program in Ulaanbaatar, Mongolia, as one of the Office of the Special Project Facilitator’s (OSPF) Lessons Learned series of case studies on ADB’s complaint management experience.
Office of the Special Project Facilitator’s Lessons Learned: Sustainable Urban Transport Investment Program, Tranche 3 in Georgia
This publication focuses on the Tbilisi-Rustavi highway modernization project in Georgia as one of the Office of the Special Project Facilitator's Lessons Learned series of case studies on ADB’s complaint management experience.
Office of the Special Project Facilitator’s Lessons Learned: Batumi Bypass Road Project in Georgia
This publication focuses on the $228 million Batumi Bypass Road Project in Georgia as one of the Office of the Special Project Facilitator’s Lessons Learned series of case studies on ADB’s complaint management experience.
Building Bridges: Lessons from Problem-Solving in Viet Nam
This study discusses the complex Grievance Redress Mechanism process in ADB's Central Mekong Delta Region Connectivity Project in Viet Nam and tackles involuntary resettlement and environmental safeguards issues.